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Privacy Policy
Complaints about Content
The Manager Online Services
Content Regulation Formal and Voluntary Obligations Services
In order to provide the most efficient, user friendly and highest
quality services it is necessary to gather certain information
about our customers. This information can be divided into two
broad types: Generic Information Many of the ways in which you interact with our site allow us to learn more about you. We collect and store statistics and other information about visits to our site on an aggregated basis. We use your ISP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information, as we also track the number of people who view each page to learn which features are the most popular. But in these, and almost all other instances, we do not obtain personally identifiable information about you. Other data is collected to monitor and improve Mosh-e services and performance. For example, when you visit a web page the URL requested is automatically recorded, along with the time, date, and the browser software being used. This information assists us in maintaining accurate accounts and identifying markets for our products. From time to time, Mosh-e may provide aggregated statistical information about sales, browsing patterns and navigation techniques to reputable third parties. This is not personally identifiable information, and assists Mosh-e to improve products and services offered. Other sites visited via Mosh-e may collect information through the use of cookies or other tracking methods. Cookies are small segments of text that are used to store information about you and your site visit. They are transmitted to your web browser for storage on your hard drive. The information gathered is retrieved by the original site upon your next visit. Allowing them to tailor you views of their site to your previous preferences and recall previous transactions. You can usually, depending on your browser type, configure your computer to notify you if it receives a cookie. You also have the ability to refuse a cookie, although some aspects of visited sites may not work properly if you do. Personal Information When joining Mosh-e, information such as your name, contact details, operating system and billing preferences were collected. This information is necessary for us to provide quality service and support. We will not disclose any personal information without your express permission, unless required by law as a result of a warrant or other legal processes. We do not monitor which web sites you visit or look at what you put in written communications such as emails, news articles, or chat rooms and forums. Our staff will not look at or read any written communications unless it is necessary to resolve a technical issue. In almost all cases, we will clearly inform you of the need to do so, and we will seek your permission before opening your mailbox on our servers. Whilst Mosh-e undertakes all reasonable steps to protect your personal information, sending and receiving information over the Internet is always at your own risk. No guarantee can be given that information sent over the Internet is completely and 100% secure. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through communications services, such as chats, forums, communities, instant messaging, or other services provided by or via Mosh-e or third parties, this information may be collected and used by others. Mosh-e encourages you to review the privacy statements of websites
you choose to view so that you understand how those websites collect,
use and share your information. Mosh-e is not responsible for
the privacy statements or other content with respect to any third
party websites. Updating Information Only authorized Mosh-e personnel have access to your personal information, which we keep in a secure environment. Updates to you information can be made over the telephone via the Mosh-e office. To use this service you will need to provide your username and password, and possibly other personal details as a security measure, before any customer personal information is revealed or discussed. Keep your passwords and account details secret. If un-authorized access of your account occurs please inform us immediately. Information Security Mosh-e makes every effort to ensure the security of your personal information. There are security measures in place to protect the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. We recommend that you never reveal your password to anyone. You will never receive a request from Mosh-e for your password information in an unsolicited phone call or e-mail. The privacy policy described here applies only to Mosh-e, and not to other companies' or organizations' Web sites to which we link, or which link to us. Information about Children Mosh-e takes reasonable steps to ensure that access accounts are not provided to children under 18 without parental consent or the consent of a responsible adult. To the extent Mosh-e is able to determine the age of users by their communications with our Web site, Mosh-e will not knowingly: Collect information from individuals under the age of 18 without their parent's or guardian's consent, or provide any personally identifying information collected from children, regardless of its source, to any third party for any purpose whatsoever. Children's privacy is of primary concern to us and Mosh-e recommend that children should always ask a parent before entering web pages or internet services or sending any transmission over the Internet. Mosh-e also recommends that parents supervise all child access to the Internet, or implement filtering technologies to limit, or prevent, access to unsuitable content. Exceptions and Limitations Notwithstanding the terms contained in this policy and in compliance with applicable laws, Mosh-e cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to Mosh-e) or purported unlawful activities of any user of the Mosh-e web site and or services. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Mosh-e may be required to disclose personally identifiable information as defined lawfully. Mosh-e may elect to monitor the areas of communication of any kind to satisfy any law, regulation, or government request; if such disclosure is necessary or appropriate to operate Mosh-e; or to protect the rights or property of Mosh-e or others. Mosh-e has no control over other web sites we may link to, and we take no responsibility for the conduct of these companies. Always read the Terms and Conditions when using other web sites. This privacy act disclosure and documentation has been drafted with the use of best practice and has been adopted in a spirit of good faith with input from the web site of the privacy act commissioner. Should you wish to know more about privacy please use this link to the web site of the federal privacy act commissioner. Or
Last Updated July 26, 2002
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